Privacy Policy
Last Updated: October, 2025
At Runnars, your privacy matters. We’re committed to protecting your personal and pet-related data, and to being transparent about how we collect, use, and store it.
1. Information We Collect
We collect limited information to make the app function properly and improve your experience:
- Account Information: Email, username, and profile photo (if provided).
- Pet Data: Pet name, breed, age, weight, and health activity details.
- Activity Data: Walk duration, distance, GPS location (only during active walks), and performance insights.
- Device Information: Type of device, app version, and crash logs (to improve app reliability).
2. How We Use Your Information
We use your data to:
- Enable walk tracking and wellness insights
- Improve app performance and personalization
- Support community interactions like challenges, comments, and messaging
- Provide customer support and technical updates
We do not sell or share your personal or pet data with third-party advertisers.
3. Data Security
Your data is stored securely using modern encryption standards. Only you control what’s visible publicly (for example, when joining challenges or sharing posts).
4. Third-Party Services
We may use trusted third-party services such as Firebase, Google Maps, or analytics tools to improve app performance and location tracking. These providers comply with data protection standards (e.g., GDPR).
5. Your Rights
You can:
- Request a copy of your data
- Delete your account at any time
- Manage what you share in community features
To make a request, contact us at support@runnarsapp.com.
